Inside the current issue


  • Fishing for sales

    In the world of sales, we are judged based on our performance. Those who perform well often find success and fulfilment. Then there are those who underachieve and find themselves fading into obscurity. It is a two-way street, and you either are moving in one direction or the other.

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  • CJA names new chair, bestows awards

    The Canadian Jewellers Association (CJA) has sworn in Geoffrey Beattie as chair for 2014-2015.

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  • The humility advantage

    See if this applies to you or team members in your organization: You’ve been working in your industry for several years. Your responses to requests from customers, prospects, and co-workers are fast and accurate. Your product knowledge is one of your greatest strengths. If this is the case, the bad news is your extensive knowledge may also be one of your greatest weaknesses. The reason? You may be inadvertently coming across as being arrogant and insensitive.

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