Podium Demo-Cast: Stop Losing Customers Online—Start Winning Them Over the Phone

By Falon Folkes

In this Demo-Cast, Bridger Murdock from Podium discussed how jewellers can enhance customer engagement by leveraging phone communication.

Key takeaways:
– Emphasis on modernizing outdated phone systems to enhance customer outreach and conversion rates.
– Highlighted features of Podium, including: automated text responses and AI-generated call summaries.
– Podium’s expansion into Canada.
– Onboarding support for jewellers upgrading their systems.
– How Podium can aid in capturing leads and improving customer service.