By Hemdeep Patel
“It was the best of times, it was the worst of times”¦” Famously penned by Charles Dickens in A Tale of Two Cities, those words might seem an appropriate mindset as we make our way through 2015. It would seem consumers are now aware of the jewellery industry’s dirty little secret: diamond grading is subjective. Though many graded stones are generally accepted as accurate to the issued report, there are just as many reports containing grading errors or bias. Sometimes the grades are overstated and in the rare case, they are downright fraudulent. The events over the last year are providing us an opportunity to take a deep breath and decide which direction we, as contributing individuals to our industry, want to take our business.