Hill & Co. has introduced its 21-Day AI Strategy Program, a targeted initiative aimed at helping jewellery retailers harness the power of artificial intelligence. The program addresses a growing challenge in the industry: while AI promises significant benefits, many retailers are unsure how to integrate it effectively into daily operations.

The 21-day program offers a structured, hands-on approach to adopting AI, guiding participants through five key phases: rapid discovery, process mapping, benchmarking, opportunity ranking, and roadmap development. By the end of the program, retailers receive a customized AI adoption roadmap and a prioritized opportunity report, giving them a practical plan to implement AI solutions that drive efficiency and growth.

“AI isn’t just buzz. It’s key to growth,” said Elle Hill, Founder & CEO of Hill & Co. “But without a strategy, retailers risk wasting money on tools that don’t move the needle. Our AI Strategy gives jewelers a proven way to uncover opportunities, as we map their processes, identify high-ROI automation opportunities, and deliver a clear action plan to reduce manual tasks by up to 40 per cent, and focus on what matters most: building client relationships and selling more jewellery.”

Through this initiative, Hill & Co. helps businesses identify inefficiencies, streamline workflows, and enhance customer engagement. Participants learn to pinpoint automation opportunities, reduce errors, and free staff to focus on high-value client interactions, strategic planning, and creative work.

The program was developed in partnership with Cogent Labs, an AI technology specialist, combining Hill & Co.’s deep industry knowledge with cutting-edge AI expertise. This collaboration ensures jewelry-specific solutions that are actionable and measurable.

Retailers who adopt the program can expect faster order fulfillment, improved accuracy across inventory and sales, and a competitive advantage in an increasingly tech-driven marketplace. By turning AI from a buzzword into a practical business tool, Hill & Co. aims to help jewellery retailers modernize operations and strengthen their market position for years to come.