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Most businesses, especially those that have been around for a while, have established methods for handling their tasks. Process mapping is a visual tool for depicting the steps of a process and clearly describing...
Power grid failure, earthquakes, severe ice and/or snowstorms, volcanic eruptions, tsunamis, or even a riot … Not all these events will happen in all geographic locales. Still, every area has its own potential risks....
How can you remember crucial safety guidelines during a robbery event? Taking the most important general retail crime-prevention guidelines, Jewellers Vigilance Canada (JVC) has crafted a mnemonic that parallels a knowledge base that every...
Trust plays a significant role in the relationship between a jeweller and his or her client. Indeed, no matter the size of a purchase or the reason behind it, it is vital customers feel...
The way jewellers conduct business is changing. We have seen significant transformation in the past two years; beyond brick-and-mortar sales and trade show events, many professionals are finding other lucrative ways to buy and...