Six approaches to tackling sourcing concerns

February 7, 2024

Sure, we know these things are pretty—most of us wouldn’t be in this business if we didn’t love gems and jewellery. That said, it can be easy to lose perspective between the literal grind of cutting (and the drudgery of paperwork and running a business) and the glimpses of...

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Designing and working with 3D-printed fine jewellery

February 2, 2024

More and more designers and bench jewellers are understanding the benefits of working with 3D printers, even on a small scale. The recent rise in 3D printing in fine jewellery manufacturing is expected to continue with compounding growth over the next decade. The labour-saving and cost-effective nature of 3D...

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Opportunity knocks, so open the door!

February 2, 2024

The development of customer relationships is central to what is known as the Loyalty Ladder. This concept is like a romance: It starts as an infatuation (the first interaction or sale), which can lead to a type of courtship (repeat sales), then exclusivity (where your shop becomes top of...

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Business planning in 3D: Preparing for death, disability, and divorce

January 10, 2024

If you became incapacitated tomorrow, what would happen to your business? Though “planning for the unexpected” is not the most pleasant of topics, it behooves all independent jewellery retailers to consider even the most uncomfortable of scenarios when thinking about the future of their business. Specifically, death, disability, and...

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Keeping safe: What you need to know about jewellery store thefts and holiday shopping

January 10, 2024

With the holiday shopping season upon us, it’s crucial that your staff be prepared to prevent crimes that can easily go unnoticed. As you prepare for the busy season, don’t forget to stay vigilant with your security measures. Keep these three things in mind as you prepare your jewellery...

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Holiday magic: Stock your showcase with these cool looks

October 13, 2023

Have you written your holiday wish list yet? The most wonderful time of year is upon us!

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Are you being cased? Five signs to look for to help protect your business

October 11, 2023

Practicing safety is a large part of any jewellery professional’s day-to-day work. You likely have several procedures in place to help eliminate vulnerabilities that come with opening and closing shop—but what about when criminals are hiding as customers in plain sight, lurking around your business for a sign of...

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Cutting edge: How laboratory-grown diamonds are innovating diamond design

October 9, 2023

By Alethea Inns

Gemmological laboratories are the proverbial canary in the coal mine of materials being certified for the retail jewellery market. Indeed, the scientists working in these facilities are highly trained in the gemmological analysis of diamonds, the detection of laboratory-grown and coloured stones, and the appraisal...

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The timeless allure of pearls: Born perfect, forever fashionable

October 6, 2023

In the midst of a global crisis, the pandemic created unforeseen avenues for certain sectors. While it severely disrupted most businesses, our industry found an unexpected spotlight, with fine jewellery evolving as a top non-essential purchase during the many lockdowns. The pearl market, in particular, witnessed a dynamic shift.

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