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Home > Features

A new challenge for the industry: Natural diamond melee infiltrating the laboratory-grown supply chain

February 22, 2021
GSI notes an emerging pattern of ‘undisclosed’ natural diamonds being mixed with laboratory-grown diamonds in jewellery.
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Staying secure for the holidays

December 18, 2020
With the holiday season underway, it is more important than ever to put ‘double-check safety and security’ at the very top of every jewellery retailer’s ‘to-do’ list.
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The silver and gold are not clean: Discussing racism and jewellery

December 2, 2020
In August of this year, JB contributor, Kyle Abram, spoke to Robin Erfe as research for his upcoming article, ‘Where Black lives don’t matter to jewellers.'
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Two steps forward: Discussing racism and jewellery

November 27, 2020
Earlier this year, 29 BIPOC (Black, Indigenous, and People of Colour) U.S.- and U.K.-based jewellery designers penned an open letter to the industry.
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In conversation with Ian Smillie

November 12, 2020
Completely cleansing the global diamond industry of blood, corruption, and conflict is no easy feat, and few are more familiar with this challenge than Ian Smillie.
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Proceed with caution: Twelve tips for strengthening your business’s security

October 2, 2020
Following months of lockdown measures, retailers across Canada have slowly and carefully been reopening their brick-and-mortar stores.
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Three ways loyalty programs can create lifelong customers

November 28, 2019
The jewellery industry is growing at a rate of five to six per cent per year, but with changing customer preferences (not to mention the all-important millennial demographic), how can you ensure your store remains competitive, generates sales, and continue to offer an outstanding customer experience?
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Emerging break-in patterns: How can a jeweller protect their business?

August 19, 2019
In the wake of recent break-in activity in Canada, jewellers are carefully assessing their unique vulnerability to attacks and asking themselves what needs to be done to properly protect their business.
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Trendspotting in Hong Kong: Twin shows see record number of buyers

March 20, 2019
There is little doubt about it: Hong Kong has become a prime destination for the gem and jewellery sector. This is evident in the record number of visitors who descended on the city this year to see the products offered at the twin shows sponsored by the HKTDC.
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Why private-label credit cards are a good bet for retailers

January 8, 2019
The fees charged by credit card companies have long been a thorn in the side of retailers. To really make a difference in your bottom line, it may work better to start thinking outside the box when it comes to how your customers pay.
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