Make safety and security routine at your company
Part 4 of 6
By David J. Sexton
With a sound inventory methodology in place, you may turn your focus on security toward developing a business continuity plan. Preparing ahead of time for disaster recovery is crucial for a quick resumption of your operations and can allow you to make informed business decisions during a high- pressure crisis. Time spent on such a recovery process can translate into lost customers, as they may be forced to go to your competitors while you are closed for business. The longer you are shut down, the greater the risk of losing customers you may not be able to recapture.
Backing up files for everything from your tax returns to your lease to your most current inventory, and storing this information safely in an accessible, off-site location, can be a life saver. Copies of your insurance policies and contact information for your insurance broker, accountant, attorney, bank officer, alarm service provider, and safe vendors can make recovery go smoothly.
It is also wise to establish ongoing relationships with building contractors, cleaning services, and a realtor who can help you find an alternative location in the event your space is inoperable for an extended period. Don’t forget to maintain contact lists for your associates and vendors who may arrive at your business if they are unaware of your circumstances. Shipping companies that serve your business need to be contacted immediately to be given alternative delivery instructions to a more secure location.
A thorough business continuity plan also considers your customers. For instance, do you have access to your customer database if your store’s computers are somehow compromised? You’ll want to let them know if you’re temporarily closed or operating in a different location. You will also want to preserve your historical sales records and be ready to provide them.
More to come of this story in Part 5.
Read the full article: Force of habit