The impact of Amazon is more significant than ever before. However, if we examine how other businesses are addressing the changing landscape of retail sales, we find companies are focusing on basic ideas that have served true and strong as long as commerce has been part of human communities.
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Three-quarters of all Canadians have a smartphone or mobile device. As you would expect, this radically impacts retail businesses. Shoppers use mobile devices to discover and research designers, brands, and products prior to making purchases.