Various reports of synthetic diamonds submitted as natural diamonds for grading has raised serious alarm bells in the diamond industry.
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It's no secret silver jewellery has had some preconceived notions in the past, especially when compared against its costly rival, gold. Maybe your customers still regard the yellow metal as the absolute high-end jewellery standard, something to be gifted for special occasions or handed down as a family heirloom.
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Apel Camgozlu is okay being a 'wedding crasher.' Not in the sense he surreptitiously mingles among invited guests like Owen Wilson and Vince Vaughn did in the Hollywood flick of the same name. Instead, Apel has been known to hand-deliver wedding bands to his clients, even driving to Niagara...
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How would you describe a custom client? Can we boil him or her down to just a few words and if so, what would they be? Would you say picky, unique, fun, worldly, crazy even? Over the years, I've dealt with customers who fit nicely into one or even...
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Off-premises robbery involving retail jewellers is a growing concern in Canada, reinforcing a key loss-prevention lesson for the benefit and well-being of the entire jewellery industry.
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Shelly Purdy remembers the first time she realized her designs had been copied. It was early on in her career and a friend had pointed out an advertisement for rings that bore a striking resemblance to her own. Surprised and disappointed, Purdy had no choice but to move on,...
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Faced with a competitive market, today's diamond merchants look to enhance the appeal of their goods and re-engage loyal clientele to add more sparklers to their collection.
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Sean Plunkett often finds himself having the same friendly argument at trade shows when he represents ArtCAM. Inevitably, a jeweller will stop by to check out the computer-aided design and manufacture (CAD/CAM) software program and argue they could make a piece faster by hand.
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The 'advances' in the business of altering gemstones are moving far more rapidly than our ability to detect and/or understand them. By the time knowledge of any specific treatment is widespread, there is often an 'improved' version of that technique or something totally different in the market.
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Gregore Morin was hoping one of his designs might catch the attention of the Spectrum Awards judges, but he didn't expect all three would—in the same category.
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