Dos and don'ts of buying abroad. Know how you're getting your money into the country. If you can wire it to a trusted person, that's better than carrying large amounts of cash that must be declared.
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As the biggest jewellery buying event in North America, the Vegas shows appeared to confirm an improving consumer landscape, particularly for high-end goods. Busy aisles and a flurry of activity in exhibitor booths signalled a positive outlook, with everything from black rhodium to gemstone slices to two-tone rose and...
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As baby boomers head into retirement, we as jewellers must identify and attract the next generation of customers who will become our lifeline to continued success.
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When tribesmen in Tanzania first presented violet crystals to trader Manuel de Souza in 1967, he didn't realize what they'd discovered was a new gemstone. Instead, he believed he was looking at unusually coloured sapphires.
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Missing due dates, stones breaking, and rings melting are what keep me up at night. Nothing is worse for me than to have a sales associate tell me a customer is in the store to pick up their ring and I haven't finished setting the stones yet.
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John Azadian has a pretty clear vision of what he wants his brand, Di Donna, to be. Not only must it adhere to the 3 Bs—big, bold, and beautiful—but nothing in the 1000-piece collection should cost a consumer more than $250. The reason?
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While we'd like to think Canadian diamonds come out of the ground and get sent to a nearby cutting and polishing facility where their brilliance and scintillation come to life, the reality is most stones are shipped to India, China, or another foreign cutting centre where labour costs are...
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Gift giving used to be a much simpler task, but its myriad complexities are being tackled by respected social psychologists. Motivation, perception, and acceptance have all been subject to intensive scrutiny.
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Being a successful jewellery retailer involves looking past the big bling purchases. It's about setting your store apart and giving your customers more reasons to shop.
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When I started my gem-cutting business, finding rough material that met my standards (and my price expectations) had proved to be difficult. Stones I bought from online dealers—both in the United States and overseas—were not as advertised and returns were impossible.
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